Problem with gopro hero 5 screen :(

solo wande

one who wander solo
Aug 28, 2019
11
10
3
22
banglore
I ride a
FZ16
my gopro's lcd screen is not working.and i have done all the things told by customer service team . still not working.can anyone suggest what to do next?

IMG_1325.jpg
 
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HippoDrone

Admin
Jan 2, 2017
4,012
2,562
113
West Sussex, UK
I ride a
2012 Moto Guzzi V7 Stone
The front or the back screen?
You could possibly try reinstalling the firmware, but if it is a failure it could be broken. If that is the case then you may have to send it off to GoPro for them to fix it. Can you connect the camera to your phone still? If so, at least you are still able to adjust the settings that way.
 
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solo wande

one who wander solo
Aug 28, 2019
11
10
3
22
banglore
I ride a
FZ16
The front or the back screen?
You could possibly try reinstalling the firmware, but if it is a failure it could be broken. If that is the case then you may have to send it off to GoPro for them to fix it. Can you connect the camera to your phone still? If so, at least you are still able to adjust the settings that way.
problem with back screen.
yes, i can connect to my phone
but i forgot my gopro wifi password.so what should i do if i want to connect to another phone?
 
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HippoDrone

Admin
Jan 2, 2017
4,012
2,562
113
West Sussex, UK
I ride a
2012 Moto Guzzi V7 Stone
Try reverting the firmware. If you don't know how to do so, I have a video on my YouTube channel showing how to do it with the GoPro Hero 5 Black and Session, it'll be on my most popular videos list. There is a link to my channel in my signature! :)
 

RideOnTwo

Smart Ass
Jun 14, 2019
138
138
43
48
Massachusetts USA
rideontwo.net
I ride a
BMW F750GS
I had to reset my hero 4 when I got it but I can't remember how it is done. I love how GoPro has the screen in front to you can at least tell if it is recording. Only thing I hate about those cheap cameras.
 
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