Hey guys,
I'm new to this forum. Came across it trying to locate a solution to a problem that's been plaguing me for the last few seasons while trying to record usable external audio w my insta360 cams on my MC while also using my GPS remote for simplicity & the telemetry "stats" data.
Wondering if anyone else has encountered this issue using the same equipment and if at all possible knows if there is any possible solution whatsoever, aside from ditching the GPS remote for recording on bike vids.
This is my 4th insta360 cam over the past 3 seasons & honestly given the sub-par support, SW bugs & lack of fixes for known issues / recent FW updates, I'm thinking its prob gonna be the last one I buy from Insta at this point.
The problem I'm having is that the audio (while using USB-C to 3.5mm adapter w 3 different external mics & TRS adapters) constantly cuts out while filming. Regardless of where the gain level is set to on the external mics. I started by using a Hi-rated sony lav. external mic, then a powered external mic & finally a Rode wireless go mic setup w & without a Lav. Every setup has had the same issue., audio is muted 80+% of the time & then cuts back in at full volume for a few secs & then back to nothing.
At this point, I'm pretty sure its down to the Gps remote causing the cut-outs, whether its the BT oe Telemetry idk, but either way the lack of functionality is pretty disappointing. Especially having spent hundreds on External audio solutions to find one to work w the camera setup that I've spent plenty more on, just to have all of my videos come out w unusable audio.
I've emailed support about the issue multiple times & have yet to receive a response or solution of any kind. Ntm, the One R has been plagued by audio issues since inception. Insta's Internal audio is useless on a MC or anything else while moving & Ext. Audio was the reason I upgraded from One X.
Plus, at this point they are well aware of the One R's Audio issues, yet they haven't released a FW update in like 6 mos or so, despite promising to do so in order to resolve the recurring audio issues people have been experiencing w the One R since day one, even tho it is still being marketed & sold.
Unfort, I ordered the Rode wireless setup pre-season, fully believing it would resolve the issues I'd been experiencing, but having used it several times now in multiple diff. configs, I've realized it's gotta be down to an Insta360 & GPS Remote HW issues. Its been raining here recently, but I'll be testing without GPS remote in the next few days to confirm or eliminate my suspicions for good.
Fyi, at this point I've had 2 One R's, w 2 Insta360 audio adapters & 3 different ext mic setups, all w the same disappointing audio results but all while using the cams & GPS remote together. So that's where my current assumption is coming from. I'm also using a top-tier Sandisk Extreme Pro 400GB V30 mem card so its def not that (same issues w 128 & 256 versions as well).
If anyone has any insights, experience with, or solutions/ work arounds for my audio dilemma that would allow me to continue using my GPS remote & the telemetry data, i would really appreciate it.
Thanks,
Brian