Drift problems, HELP !

[tomasstone69]

So recently ive been having problems with my new drift hd. It will record for however long it feels like and will then freeze and flash orange and red. I can press the record button and it will bleep and stay red.... But when i go to stop it it will have completely frozen and i will have to turn it off and back on. losing all of the footage I have recorded. At first i thought it was the remote control interfearing but after deactivating this it still does it. Some days it wont do it at all, some days it will do it persistently.... This is really affecting my motivation for vlogs because the last THREE good vlogs ive done have been lost due to this error. Does anyone know a solution to this?? Thanks !

 

[gpzDave]

I think it might be best to contact Drift or the shop you bought the camera from, I've heard that Drift are normally pretty good at dealing with problems.

 

[tomasstone69]

Contacted drift a month ago, not heard a word from them

 

[Grandsatsuma]

Thats very unusual. Ring them. They will be more than happy to help, if you e-mail there is a chance they missed you

 

[tomasstone69]

Well I've just sent another email to them, I will try and ring them if I haven't heard anything by Monday xD

 

[CurlyBlakey]

Give them a tad more time than that, take into account the weekend, I'd say Wednesday They'll sort it out!

 

[Chuckles85]

I've had several units and all got a defect either from the box or months down the line. I had the same as you and they put it down to excess vibration causing the unit to lose power for a small period of time causing the unit to lock up. If you haven't heard back after a few days go to their Facebook wall and post something like this;

Hi drift team, My unit has developed a fault by which it freezes up during use causing me to lose all footage. I wrote to you on (insert date) and my query number is (insert query number). I am yet to get a reply, can you look into this for me.

Without doubt you should hear back the same day.

 

[ariderslife]

So recently ive been having problems with my new drift hd. It will record for however long it feels like and will then freeze and flash orange and red. I can press the record button and it will bleep and stay red.... But when i go to stop it it will have completely frozen and i will have to turn it off and back on. losing all of the footage I have recorded. At first i thought it was the remote control interfearing but after deactivating this it still does it. Some days it wont do it at all, some days it will do it persistently.... This is really affecting my motivation for vlogs because the last THREE good vlogs ive done have been lost due to this error. Does anyone know a solution to this?? Thanks !

the Drift HD

or the Drift HD ghost?

 

[thunderous71]

Just an idea, have you tried a different memory card?

 

[Miggs7170]

1) Take it back to the guys you purchased it from for a refund/replacement.
2) If they won't take it back, email Drift and ask for a replacement to be sent. You'll have to pay for shipping both ways, but it is what it is.

If you're not willing to risk it happening again, pop the new drift on ebay and buy a different make. To be fair, I've had to replace a Drift HD and Hero 3, so good luck finding something you love for the right price that never fails. Hopefully you've got better luck than I do.